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When it comes to heating your home, the humble radiator is often the unsung hero – silently (or not-so-silently, if it’s full of air!) pumping out warmth and keeping your toes toasty. But let’s be honest: a lot of radiators are, well… a bit boring. White panelled boxes stuck to your wall that scream “I’m just here to do a job.”

But what if we told you that radiators could be more than just practical – they could be beautiful too? At DTS Plumbing & Heating, we believe you shouldn’t have to choose between style and substance. That’s why, when it comes to designer radiators, we’re big fans of Eastbrook.

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So… who are Eastbrook?

Eastbrook is a British brand that knows their way around a stunning bathroom (and a banging radiator). Their range of designer radiators doesn’t just perform brilliantly – they also look incredible. Whether you’re after sleek minimalism, industrial chic, or a traditional column vibe, Eastbrook’s got something for every taste.

They’ve also got the quality to back it up. These aren’t just pretty panels – they’re solid, reliable, and made with proper engineering know-how.

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Here’s why we love fitting Eastbrook designer radiators:

• Looks That Actually Wow

We’re talking black finishes, brushed brass, anthracite greys, and even eye-catching sculptural shapes. Forget hiding your radiator behind a sofa – Eastbrook designs are made to be seen. If your radiator could wink, it would.

• Warmth Where It Counts

A good radiator needs to actually heat your room, and Eastbrook doesn’t disappoint. We always check BTU (British Thermal Unit) ratings to make sure your designer choice packs a proper punch – not just pretty looks with no substance.

• Great Range of Sizes and Styles

Tall vertical rads for tight spaces? Tick. Chunky traditional columns for that Victorian bay window? Tick. Something bold for the downstairs loo to impress guests? Big tick. Eastbrook’s range means we can usually find the perfect fit for both your space and your taste.

• Perfect Pairing with Our Bathrooms

As bathroom specialists, we’re all about the finishing touches – and nothing finishes off a bathroom like a stunning towel radiator. Eastbrook towel rails are as practical as they are elegant, helping you step out of the shower into cosy, dry towels and into a better mood.

• Peace of Mind with Proper Warranties

Eastbrook radiators come with solid manufacturer guarantees, so you can trust your new rad will last as long as your love for it (which is saying something!).

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Designer heating without the drama

We get it – choosing a designer radiator can feel a bit intimidating. But that’s what we’re here for. At DTS, we’ll help you find the right model, size, and finish for your space, and fit it to perfection. We’ll even advise on the right valves and pipework finishes to match – because those little details matter.

Come and see them for yourself!

We are now proudly displaying 20+ different Eastbrook designer radiator ranges at The Design Hub, so you can get up close and personal with the styles, finishes, and feel the quality for yourself. We’ve got samples, swatches, and the kettle’s usually on too.

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Fancy a designer radiator that actually Works

Give us a shout and let’s chat about turning your heating from meh to magnificent.

P.S. If you’re booking any work with us, don’t forget – customers who sign up for our Cosy Care Plan can save 10% on the job. Warm radiators and a warm fuzzy feeling from saving cash? Yes please.

When it comes to bathroom fittings, we don’t cut corners. You want fixtures that look stunning, work flawlessly, and last for years – ideally without that annoying drip in the middle of the night. That’s why we’re big fans of GROHE – a brand that ticks all those boxes and more.

Whether you’re planning a full bathroom transformation or just refreshing your taps or shower, GROHE is one of the best choices you can make. Here’s why we confidently recommend them for both new installations and retrofits.

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Who Are GROHE?

GROHE (pronounced “Grow-uh”, in case you were wondering) is a German brand that’s been around since 1936. They’re known worldwide for high-end taps, showers, and bathroom accessories – and they take engineering seriously.

Every product is designed and tested to last for 20 years, even in a busy family home. That’s two solid decades of teeth brushing, bath time splashing, and shower karaoke. In other words: you can fit GROHE and forget about it – in the best way possible.

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A 5-Year Guarantee That Actually Means Something

Not only are GROHE products made to last, but they also come with a 5-year guarantee that covers both parts and labour. That’s a big deal. If something goes wrong (rare, but hey – life happens), GROHE will cover the repair with no fuss.

You don’t just get premium quality – you get genuine peace of mind.

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Perfect for New Installs and Upgrades

Doing a full bathroom remodel? Brilliant. GROHE’s range has everything from ultra-modern minimalism to traditional charm.

Just looking to upgrade a tired old tap or shower? You’re in luck. GROHE products are designed to be versatile and retrofittable, meaning in most cases we can replace your existing fittings without needing major work behind the scenes.

That makes them a fantastic way to give your bathroom a facelift without tearing the whole place apart.

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Let’s Next-Day Parts, No Drama Your Bathroom to Life

Another reason we love GROHE? If anything needs replacing – a valve, a cartridge, a handle – we can get the parts next day. That means your project won’t stall, your water won’t be off for days, and you won’t be stuck staring at a half-finished bathroom wondering where it all went wrong.

Want to chat about your project? Get in touch – and if the kettle’s on, we take ours with two sugars.

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Why We Keep Recommending GROHE

• Built to last 20 years – seriously
• Stylish, high-quality designs
• Backed by a 5-year parts and labour guarantee
• Ideal for both new bathrooms and retrofit upgrades
• Full range available, from entry-level to luxury
• Next-day access to parts for fast fixes

GROHE gives our customers the kind of quality we’re proud to stand behind. We install it in our own homes, and we’re always happy to recommend it to yours.

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Let’s Talk Taps, Showers and Beautiful Bathrooms

If you’re planning a new bathroom, or just need a better shower in your life, we’d love to help. We’ll guide you through your GROHE options and make sure everything is expertly fitted, working perfectly, and built to last.

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P.S. Customers who sign up for our Cosy Care Plan can save 10% on jobs like this. Just one more reason to keep things cosy.

Planning a bathroom can feel like juggling tiles, taps, and towel rails with no idea where to start. But don’t panic — help is at hand (and it comes with biscuits).

Say hello to The Design Hub, a cosy, inspiring space at DTS HQ, where Signature Bathrooms brings your ideas to life. Whether you’re dreaming of spa vibes, modern minimalism, or timeless luxury, The Design Hub is your creative playground — without the overwhelming showroom overload.

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So… What Is The Design Hub?

It’s not a showroom (we’re not fans of cold sales floors and showroom fatigue). It’s a friendly, down-to-earth design space where you can:

• See and feel our carefully chosen ranges from brands like Swan, Scudo, Tavistock, Imex, Grohe, Ideal Standard, and Kudos
• Play with real samples from our new tile range (yes, you can bring your Pinterest board and we’ll help match it)
• Get one-to-one advice from our design team
• Explore layouts, colour schemes and clever solutions for awkward spaces

Whether you want a full design-supply-install service or just the design and supply, this is where your vision starts to take shape — no stress, no guesswork.

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Why We Created It

Signature Bathrooms isn’t just about selling bathrooms — it’s about creating them, with thoughtful design, quality products and a process that feels less like admin and more like inspiration.

The Design Hub was built for people who:

• Want real, honest advice (not pushy sales)
• Need help turning ideas into something practical
• Prefer seeing samples and ranges in person before making big decisions
• Don’t want to spend weekends trailing round giant warehouses

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What to Expect When You Visit

• A warm welcome (tea or coffee?)
• Expert guidance tailored to you
• A hands-on experience — samples, mood boards, layout help
• A clear design and quote — whether it’s supply-only or the full Signature experience

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Ready to Visit?

The Design Hub is appointment only so we can give you our full attention (and full biscuit jar). Drop us a message, let us know what you’re planning, and we’ll get everything ready for your visit.

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Let’s Bring Your Bathroom to Life

Whether you’re starting from scratch or stuck in decision limbo, The Design Hub is here to help you move from “I think I like…” to “YES. That’s the one.”

Contact us to book your visit

(And yes, you can absolutely bring your Pinterest board, tile samples, and even your nan if she’s got opinions.)

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So, What Is Fernox F1 Inhibitor?

Fernox F1 is a central heating system additive designed to protect your boiler and radiators from corrosion, limescale, and sludge build-up. Think of it like mouthwash for your pipes – it gets rid of the nasty stuff and keeps everything flowing nicely.

It’s part of the Fernox “Protect, Clean, Maintain” range, and it’s not just marketing fluff – it’s been independently tested and approved to meet BuildCert and Energy Saving Trust standards, which is the plumbing world’s version of a Michelin star.

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Why Do We Use It?

Without an inhibitor, your central heating system is a ticking timebomb of rust and muck. Over time, untreated water inside your radiators reacts with metal components, producing black sludge (magnetite), which clogs up your system and reduces heating efficiency by up to 15%. That’s more energy, more money, and a colder house. No thank you.

Fernox F1 Inhibitor stops that in its tracks, protecting:

• Your boiler

• Your radiators

• Your pipes

• And even your energy bills

It’s effective against corrosion, scale, and biofilms – yes, that’s a thing – and keeps your heating water as clean as your conscience after doing your annual boiler service.

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When Do We Use It?

We add Fernox F1 inhibitor whenever we:

• Install a new boiler

• Flush a central heating system

• Carry out major radiator or pipework upgrades

• Refill your system after a drain-down

Basically, anytime the system has been emptied or serviced, the inhibitor should be added as standard. If it’s not, it’s like refilling your kettle but leaving the limescale in – eventually, things are going to get a bit crusty.

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It’s Not Just Smart – It’s Mandatory

Here’s the part many homeowners miss: adding inhibitor like Fernox F1 is a requirement for most boiler and radiator manufacturer warranties.

Yes, you read that right. If your boiler breaks down and it turns out no inhibitor was added, your warranty could be void. Not “maybe,” not “we’ll see,” but “thanks and goodbye.”

At DTS Plumbing & Heating, we always include Fernox F1 when we install a new boiler because we like to sleep at night, and we know you do too

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The Efficiency Gains

Now for the juicy bit – how much money it can save you:

• Up to 15% more efficient system performance

• Fewer callouts, breakdowns, and repairs

•  Longer boiler lifespan (yes, really)

• Smoother running system, quicker heat-up times

According to Fernox, a single 500ml bottle of F1 can protect a system with up to 130 litres of water and 16 radiators. That’s a lot of bang for your chemical buck.

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A Quick Shoutout to Fernox as a Brand

Fernox has been around for over 60 years, leading the way in water treatment products for heating systems. They’re pioneers in the industry and constantly developing products that are safer, greener, and more effective.

Bonus points: Fernox F1 is non-toxic and environmentally friendly. So it keeps your home warm and your conscience clean.

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Wrapping Up (Preferably in a Blanket, Because Central Heating Is Bliss)

Whether you’ve got a new boiler or an older system getting a bit cranky, Fernox F1 is a no-brainer. It’s your best line of defence against the muck that slows down your heating and costs you money.

And remember – if you’re having a new boiler installed, make sure Fernox F1 is part of the job. We include it as standard at DTS Plumbing & Heating because we do things properly – and because we like it when our customers ring to say thank you, not why’s my boiler throwing a tantrum?

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Want to keep your heating healthy and your warranty intact?

Book a service or system clean with us today and we’ll make sure Fernox F1 is doing its job behind the scenes.

Or sign up for our Cosy Care Plan and save 10% while keeping everything in tip-top condition.

Signature Bathrooms by DTS – Your vision. Our expertise.

Let’s face it — when you start planning a new bathroom, it’s easy to get swept up in dreamy Pinterest boards, colour swatches, and imagining that spa-like sanctuary. Then someone asks: “Have you decided on your tiles yet?” Cue the panic.

Tiles might not be the most glamorous part of your bathroom journey, but they are hugely important. They set the tone, add texture, and (if chosen wisely) won’t cause any regrets every time you brush your teeth.

This guide is here to make tile decisions less overwhelming — and maybe even a bit fun. Ready? Let’s dive in.

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1. Porcelain vs. Ceramic: What’s the Big Deal?

Porcelain Tiles

These are like the elite athletes of the tile world — super strong, low-maintenance, and ready to take on high-moisture mayhem.

Pros:

• Nearly indestructible (perfect for kids, dogs, and clumsy adults)

• Water-resistant – splash away!

• Gorgeous finishes that mimic stone or wood

• Works wonders on floors and walls

Cons:

• Tougher to cut – best left to the pros

• Heavier and pricier than ceramic

• Will definitely win in a fight with your tile cutter

Ceramic Tiles

Friendly, affordable, and full of personality. Great for walls, splashbacks, and spaces that don’t need to be ready for battle.

Pros:

• Kind to your wallet

• Easier to cut – DIYers, rejoice

• Endless colour and pattern options

• Lighter and perfect for walls

Cons:

• A bit more delicate – not ideal for heavy-wear floors

• Can absorb more water (not great if you’re turning the bathroom into a daily monsoon)

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2. Pressed vs. Rectified: The Edge Matters

Pressed Tiles

Soft edges, a little variation, and a touch of tradition. These are the tiles that don’t mind if things aren’t millimetre-perfect.

• Require wider grout lines (but hey, more grout = more grip in your socks)

• Quicker to lay and more forgiving

• Perfect for cosy, character-filled bathrooms

Rectified Tiles

These are the sleek, sharp-edged perfectionists. Cut to exact sizes with crisp lines — ideal if you like your tiles like your tea: no nonsense.

• Ultra-slim grout lines for that seamless, hotel-lobby look

• A bit more fussy to install (perfection takes time)

• Great for modern, minimalist spaces — or showing off on Instagram

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3. Size & Layout: It’s Not One-Size-Fits-All

• Large-format tiles make your bathroom feel bigger. Fewer grout lines = fewer places for grime to hide. (And that’s a win for everyone.)

• Metro and mosaic tiles add detail and charm — perfect for feature walls, niches, or just showing off a little.

• Fancy patterns? Try herringbone, vertical stack, or brick-bond layouts. Just don’t get stuck down a Pinterest rabbit hole for 4 hours. (We’ve all been there.)

Tile Tip: Think about grout colour! It’s like the eyeliner of the tile world — subtle can be sleek, contrast can be bold.

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4. Finish: Glossy, Matte or Textured?

• Matte – Understated and anti-slip. Stylish and safe (a rare combo).

• Glossy – Shiny and reflective, ideal for walls. Just be careful where you place the mirror…

• Textured – Great for grip and adding that “ooooh” factor. Ideal in wet rooms or as a feature.

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5. Colour & Style: Set the Mood (and Hide the Toothpaste)

• Light colours open up small bathrooms and make them feel airy.

• Dark tiles bring drama and depth — but make sure there’s good lighting or you’ll feel like you’re showering in a bat cave.

• Patterns inject personality and charm.

• Neutrals are timeless — and won’t go out of style faster than avocado bathrooms in the 70s.

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6. Where Should You Use What?

Area Best Tile Type

• Shower walls Porcelain or glazed ceramic

• Bathroom floors Matte porcelain (anti-slip)

• Feature walls Patterned or textured ceramic

• Wet rooms Textured porcelain

• Outside (if any) Frost-resistant porcelain

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7. Final Tile Tips from the Signature Bathrooms Team

• Get samples – Tiles can look wildly different under your lighting. Don’t trust the showroom glow.

• Plan ahead – Especially around windows, niches, and cuts. (No one wants half a tile behind the loo.)

• Don’t scrimp on fitting – Even the nicest tiles can look naff if poorly laid.

• Go with your gut – If it makes you smile, it’s probably the right one.

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Still Unsure? We’ve Got You.

Choosing tiles shouldn’t feel like a science exam. Our team is here to help you match form with function — and find a look you’ll love every day (even before your first coffee).

Book a design appointment or pop in for a browse.

Signature Bathrooms by DTS – Your vision. Our expertise.

Why We Always Choose McAlpine 

At DTS Plumbing & Heating, we’re big fans of plumbing products that just work — no fuss, no leaks, no swearing under our breath while lying under a sink at 7:30 in the evening. That’s why, when it comes to waste fittings, traps, and all those unseen (but very important) bits that keep your bathroom ticking along, we stick with McAlpine.

Yes, we know — you can get cheaper fittings elsewhere. But let us explain why McAlpine wins our vote every time (and why your bathroom will thank us for it later).

What You Need to Know (and How to Stay Smart)

If you have an older Nest Learning Thermostat in your home, you’ll want to know about some important changes coming later this year.

Google has just announced that it will end software support for first and second-generation Nest thermostats – including the 2014 European version – from October 25, 2025. This means you’ll no longer be able to control your heating remotely through the Nest app or Google Assistant.

You’ll still be able to adjust your heating manually by using the thermostat itself, but a lot of the smart functionality that made Nest so appealing will unfortunately be switched off.

And it’s not just a short-term fix – Google has also confirmed they have no plans to release new Nest thermostats in Europe. Once the current stock is sold out, that’s it.

At DTS Plumbing & Heating, we know how important it is to have full control over your heating, especially here in Sheffield and the surrounding areas where the weather can be a bit… unpredictable!

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Don’t Get Left in the Cold – Upgrade to a Hive Smart Thermostat!

To help our customers stay connected and comfortable, we’re offering a special upgrade to the Hive Smart Thermostat – one of the UK’s most popular and reliable smart heating controls.

Hive Smart Thermostats are:

        •       Fully controllable from your phone, tablet, or smart speaker
        •       Easy to use with sleek, simple scheduling
        •       Compatible with most modern boilers
        •       Smart enough to help you save energy and money!

Plus, Hive is supported by British Gas, meaning you’re backed by a trusted brand with strong long-term support.

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Special Offer: 10% Off Your Hive Smart Thermostat Upgrade!

We want to make your switch as easy (and affordable) as possible.
Book your Hive Smart Thermostat upgrade with us and get 10% off!

Just mention the code SMART10 when booking your appointment.

Whether you’re upgrading from an old Nest, or simply want to future-proof your heating system, we’re here to help.

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How to Book Your Upgrade

Simply call us on 0114 248 3011 or use our online contact form at https://dtsplumbing.co.uk/contact-us/.

Be sure to mention the discount code SMART10 to claim your 10% saving.

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Stay Smart with DTS Plumbing & Heating

We believe that smart homes should stay smart — and our team is ready to make sure you stay in full control of your heating with a smooth, professional installation.

If you have any questions about Hive, smart heating, or the Nest changes, just get in touch.
We’re happy to offer advice and make sure you get the right solution for your home.

Our Signature Approach to Beautiful, Functional Design

A great bathroom isn’t just about looks — it’s about how it works for you every single day.

At Signature Bathrooms, we’ve developed a design philosophy built around five essential pillars — the things we believe every bathroom needs to get right. From lighting and layout to the finishing touches that make it feel like home, these core elements guide every decision we make.

They’re not about chasing trends. They’re about designing bathrooms that feel good, function beautifully, and stand the test of time.

1. Storage That Works Beautifully

We’ll let you in on a secret — the most searched term in bathroom design is storage. And honestly, we understand why.

Without proper storage, even the best-looking bathroom can end up feeling messy and chaotic. That’s why we always take time to understand what you need day-to-day, and design smart solutions that blend seamlessly into your space — from under-basin drawers and tall units to recessed shower niches and hidden shelving.

The goal? A calm, clutter-free bathroom that works with your routine — and makes a lasting first impression.

2. Light & Air That Set the Mood

Lighting and ventilation are often overlooked — but they make a huge difference to how your bathroom feels, functions, and lasts.

Ventilation:

We don’t guess when it comes to airflow. As part of our survey process, we take accurate room measurements and calculate the correct extraction rate for your space, ensuring the fan we specify is fit for purpose. That means no steamed-up mirrors, no lingering damp, and a bathroom that stays fresher for longer — even in busy households.

Lighting:

Good lighting doesn’t just help you see — it sets the mood. We can keep it simple with new modern fixtures, or elevate things with layered lighting and smart controls that let you shift from bright and energising to soft and relaxing at the touch of a button. We think about where the light hits your face, how it reflects off surfaces, and how to keep shadows exactly where they belong — out of the way.

3. Surfaces That Make a Statement

Floors and walls are more than just finishes — they’re the canvas for your bathroom’s character. Whether you want timeless marble-effect tiles, cosy wood-look flooring, bold colour-blocked walls or subtle textures, we’ll help you find materials that look incredible and are built to handle real-life use.

We work with a wide range of surface options — not just tiles. From large-format shower panels and waterproof wall boards to vinyl flooring and textured panels, we can help you create a look that suits your style and your lifestyle.

We also pay attention to how the materials work together — making sure your floor doesn’t just match your wall, but complements it. And where practical, we design for easy cleaning, reduced slip risks, and long-term durability.

4. Fixtures That Feel Right

It’s easy to get distracted by the big visual features — but quality you can feel comes from the things you use every day. The tap that turns smoothly, the shower that just works, the toilet seat that doesn’t wobble.

We source brassware and sanitaryware that combine performance with personality — from classic curves to modern edges — and make sure they’re properly specified for your home’s water pressure and plumbing setup. And we give you options based on what matters most to you — whether that’s long-term durability, ergonomic comfort, a luxury look, or all of the above. It’s those details that make your bathroom feel good and work properly.

5. Finishing Touches That Pull It All Together

This is where the space really becomes yours.

Think: statement mirrors, wall hooks in the right spot, shelves styled with soft towels and a favourite candle, or a bespoke niche with lighting inside. These final layers are more than decorative — they create comfort, routine, and a sense of “home.”

At Signature, we think about the finishing touches from the start. We build them into the design, not bolt them on at the end.

Design That’s Built Around You

Our 5 Pillars aren’t just about creating beautiful bathrooms — they’re about creating bathrooms that work for you. From accurate ventilation calcs to smart lighting layouts, clever storage to seamless finishes, we bring design and function together in every detail.

And it all starts with a conversation.

Ready to plan your bathroom?

Contact our team today — let’s talk about what matters to you.

When your toilet’s misbehaving—gurgling, ghost-flushing, or just refusing to go—it’s usually down to the flush or fill valves inside the cistern. And while they may be out of sight, they definitely shouldn’t be out of mind.

At DTS Plumbing Sheffield, we’re not in the business of replacing your entire toilet just because it’s throwing a tantrum. Instead, we believe in getting to the bottom of it—fixing your toilet with the right internal parts to keep things running smoothly.

We use a Good / Better / Best system, with tried-and-tested brands:

Fluidmaster, Thomas Dudley, and Geberit.

These aren’t just names we pulled out of the bowl—they’re top-quality options we trust to keep your loo doing its do. And whether you’re in the city centre or the outer villages, our Sheffield plumbing team has you covered.

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Fluidmaster – Good (Affordable, Flexible & Quick to Fit)

Fluidmaster is our go-to when you need a budget-friendly, no-fuss fix. Think of it as the reliable sidekick of the flushing world—quiet, adaptable, and always ready to step up.

Why we use Fluidmaster:

• Fast installs – less time faffing, more time flushing.
• Quiet fill valves – no dramatic soundtracks after your 3am visit.
• Adjustable flush control – saves water (and awkward splashes).
• Kind to your wallet – ideal for quick toilet repairs in Sheffield rentals and homes.

When we recommend it:

Perfect for light-use loos, rental properties, or when you just want your flush back in business without spending a fortune.

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Thomas Dudley – Better (British Built & Built to Last)

Want something a bit more sturdy? Enter Thomas Dudley—the backbone of UK-made toilet internals. These flush and fill valves are tough as old boots and happy to take a hammering day after day.

Why we use Thomas Dudley:

• Mechanical reliability – no nonsense, no gimmicks, no leaks.
• Great for UK-style toilets – especially close-coupled systems.
• Spare parts widely available – for easy repairs down the line.
• Made in Britain – local quality from a brand Sheffield plumbers trust.

When we recommend it:

Ideal for family homes, commercial loos, or anyone who just wants a “fit it and forget it” solution that won’t bottle it under pressure.

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Geberit – Best (Premium Flushes for High-End Bathrooms)

When only the best will do—Geberit delivers the ultimate throne-worthy experience. Their concealed systems and designer flush plates are so sleek you might find yourself flushing just to admire the feel of it.

Why we use Geberit:

• Top-tier engineering – ultra-smooth, ultra-silent.
• Designer aesthetics – flush plates that make you feel posh.
• Perfect for concealed systems – ideal for modern bathrooms across Sheffield.
• Trusted by interior designers and architects worldwide.

When we recommend it:

Perfect for spa-style bathrooms, wall-hung toilets, or when you’re investing in a high-end Sheffield bathroom that deserves a flush to match.

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Choosing the Right Flush & Fill Valves

Your Priorities	Our Recommendation
Budget-friendly fix with solid performance	Fluidmaster
Long-term reliability for UK bathrooms	Thomas Dudley
Top-tier performance and concealed elegance	Geberit

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We Fix Toilets, Not Just Replace Them

At DTS Plumbing Sheffield, we believe in fixing what can be fixed—no unnecessary replacements, no waste, and no nonsense. Whether it’s a noisy fill valve, a sluggish flush, or a cistern that’s lost the will to work—we’ll get it sorted.

We serve homes and businesses across Sheffield and South Yorkshire, working on toilets of all shapes and styles. With the right flush and fill valves, your WC will be back to its best in no time—quiet, clean, and dependable.

Contact our Sheffield plumbing team today

Let’s get your toilet flushing like it should—because when nature calls, your plumbing shouldn’t hang up.

At DTS Plumbing & Heating, we’re all about making things quicker, easier, and more convenient for our customers. That’s why we offer WhatsApp video surveys – a smart way to get fast, accurate quotes without the need for a home visit.

Whether it’s a new boiler, bathroom renovation, or general plumbing job, our video surveys allow us to see what’s needed, ask the right questions, and get the ball rolling – all without you having to leave the house (or even change out of your slippers).

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 Why We Use WhatsApp Video Surveys

WhatsApp video calls let us:

• Quote accurately – We can see the space, ask the right questions, and provide tailored advice.
• Save you time – No waiting around for visits or unnecessary disruptions.
• Answer your questions on the spot – It’s a live chat with a real expert.
• Cut down on travel and emissions – Better for the planet and your schedule.

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 How to Prepare for Your Video Survey

1. Stay in a Good WiFi or Signal Area

The clearer the call, the better we can help. Try to be near your WiFi router or in a strong mobile signal zone so the video doesn’t drop or freeze mid-chat.

2. Have the Area Accessible

Please make sure we’ll be able to see the area you want us to look at – whether it’s your boiler, bathroom, or pipework. If there’s anything to move out of the way first, that helps too.

3. Lighting Makes a Difference

Open the curtains or switch on the lights to help us get a clear view. Shadows can make it harder to see details.

4. Grab a Tape Measure

If you can, have a tape measure to hand or measure key areas in advance. This really helps when we’re looking at appliance sizes, radiator replacements, or planning layouts.

5. Send Us Product Info or Inspo Pics

If you’re looking at specific products (like a boiler model or a bathroom suite), feel free to send us any:

• Manufacturer specs
• Photos
• Links to items you’ve seen online

This helps us be better prepared before the call starts.

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What Happens on the Day

We’ll Send You a Quick Message First

We’ll always send a reminder message before the call so you’re not caught off guard. If you don’t need the call anymore, no worries – just drop us a message and we’ll cancel it.

Step-by-Step: How to Join the Call

1. Answer the WhatsApp Video CallWe’ll give you a ring at the agreed time. Just tap the green button to answer.
2. Switch to the Back CameraTap your screen, then tap the camera switch icon to use your back camera. This gives us the clearest view of what you’re showing.
3. Walk Us Through ItMove your phone slowly around the space. We’ll guide you if we need to see anything closer or from a different angle.
4. Ask Questions As You GoThis is your time too – if you’ve got queries or ideas, fire away while we’re on the call.

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It’s a Casual Chat, Not an Inspection

No need to dress up or worry about making everything spotless. We’re here to help, not judge. Just be yourself and we’ll do the rest.

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 Ready to Book?

If you’re planning a new install or just need expert advice, a WhatsApp video survey is a great place to start. You can contact us on WhatsApp directly or through our website, and we’ll get your call booked in.

Booking your annual boiler service? Smart move! A well-maintained boiler keeps your home warm, your energy bills lower, and your hot water flowing all year round. At DTS Plumbing & Heating, we’re here to make the process easy, efficient, and maybe even a bit enjoyable (yes, biscuits are involved).

Here’s everything you need to know about what happens during a boiler service—and how you can help us help you on the day.

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Before We Arrive – A Bit of Prep Makes All the Difference

To help things go smoothly, here’s what you can do before we knock on the door:

• Clear the way – make sure there’s easy access to the boiler and any relevant controls. No need to deep clean, just keep the clutter at bay.
• Gas meter check – we may need to access this, so please make sure it’s not blocked by bins, boxes, or last year’s DIY project.
• Background music? Sure! – something mellow is perfect. Our engineers have been known to hum along to a bit of Fleetwood Mac.

And of course:

• Stick the kettle on – we’d never demand a brew, but we’re not likely to turn one down either.
• Biscuits welcome (strongly encouraged) – Rich Teas, Hobnobs, or a wildcard like a Viennese Whirl? We don’t judge.

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What We Actually Do During a Boiler Service

We get it—you want to know what you’re paying for. Here’s what’s included in your boiler service:

• Visual inspection – we check for signs of leaks, corrosion, or anything that looks a bit “off”.
• Internal check – we remove the boiler casing and take a close look at key components like the burner, heat exchanger, and seals.
• Cleaning – we clean any parts that need a little TLC to keep everything ticking along.
• System testing – we test flue emissions, gas pressure, safety devices, and controls to make sure your boiler is running efficiently and safely.
• Paperwork – we fill out your logbook, let you know how everything looks, and offer any advice if we spot something worth keeping an eye on.

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Got an Older Boiler? Here’s What to Know

Older boilers have served you well—but just like a favourite old car, sometimes a service can highlight parts that are on their last legs.

After a service, there’s a small chance that:

• A worn-out part might pack in once it’s been cleaned or tested. (Sometimes things that were just hanging on call it quits.)
• Replacement parts may not be readily available for very old models. We’ll always do our best to track things down or suggest suitable alternatives.

We’ll always keep you in the loop. No pressure, no pushy sales—just honest advice and clear options if anything needs attention.

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What You Can Expect From Us

• Friendly, professional engineers
• Respect for your home (and pets, playlists, and flooring)
• No hidden costs
• A little chat and a lot of know-how
• Possibly some more poor jokes, sorry in advance

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Quick Checklist for Service Day

• Clear access to the boiler and gas meter
• Keep pets out of the work area
• Favourite playlist queued up
• Kettle on standby
• Biscuits within arm’s reach

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Ready to Book Your Boiler Service?

Give us a call or book online—it’s quick, easy, and gives you peace of mind all year round.

0114 248 3011
dtsplumbing.co.uk

And don’t forget: you can save at least 10% on your service when you sign up for our Cosy Care Plan
Find out more