Meet the Team

Our Expert
Team

DTS Plumbing and Heating have been operating since 2014. We have a close-knit team with a range of different skills and who take pride in the work that they do.

Dale Truelove
Director

Dale completed an apprenticeship straight after he finished school. He has worked for small independent businesses and large, national businesses but in 2014 decided to start his own business. He now has over 10 years experience in the industry and enjoys seeing customers happy with the work him and his team have completed. He strives to offer a personal customer service and enjoys getting to know his customers.

Shannon Carnall
Director

Shannon joined the business in 2017 after working in retail management for a favourite high street retailer. She has 5 years management experience so does a great job of keeping the engineers in check! She also has a degree in International Business Studies so has a lot of business knowledge to offer the company.

Paula Gray
Marketing Assistant

Paula has a wealth of experience in marketing, social media and business development. She worked for an independent school in the marketing department for a number of years and a multinational bank prior to that. She works in the office part time with Shannon, who is her daughter!

Chris Hardy
Gas Engineer

Chris is our gas engineer who left his career as an Operations Manager to complete his gas training. He now completes the majority of our boiler installations. He takes great pride in the quality and presentation of his work and loves spending time chatting to customers!

Cameron Brownley
Plumber and Trainee Gas Engineer

Cameron is currently completing his gas qualifications at Sheffield College. He started his gas apprenticeship with us in 2018 and takes great pride in his work. He spent 2 years working for a housing association doing a variety of plumbing works which has led him to be skilled in this area.

Drew Riley
Plumber

Drew started with the company in 2016 after completing his plumbing qualifications at Sheffield College. He is really passionate about the company and the industry and always loves to learn new things. He is currently in the process of completing his gas qualifications as well as learning the office side of the business.

Bruce
Team Mascot

Bruce is the DTS team mascot. Shannon and Dale rescued him in 2016 and he loves being in the office with Shannon. However, he doesn’t sit still for long and leaves the office quite often to chase cats and birds!

Logan

Logan has joined the team on his work experience whilst completing his Level 1 Plumbing qualification at Chesterfield College. He is new to the industry but is picking up key skills very quickly.

Sarah

Sarah works in the office part-time with Shannon after previously working in various nurseries. She is keen to develop in her role as Office Administrator and enjoys spending time talking to customers and helping to organise and develop the business further.