Meet the Team

Our Expert

DTS Plumbing and Heating have been operating since 2014. We have a close-knit team with a range of different skills and who take pride in the work that they do.

DTS plumbing team

Dale Truelove

Dale completed an apprenticeship straight after he finished school. He has worked for small independent businesses and large, national businesses but in 2014 decided to start his own business. He now has over 10 years experience in the industry and enjoys seeing customers happy with the work him and his team have completed.

DTS plumbing team

Shannon Carnall

Shannon joined the business in 2017 after working in retail management for a favourite high street retailer. She has 5 years management experience so does a great job of keeping the engineers in check! She also has a degree in International Business Studies so has a lot of business knowledge to offer the company.

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Chris Hardy
Gas Engineer

Chris is our gas engineer who left his career as an Operations Manager to complete his gas training. He is now our resident gas installer. He takes great pride in the quality and presentation of his work and always enjoys a new challenge.

Dave Togher
Gas Engineer

Dave is our emergency gas engineer. He has a number of years experience working for international boiler brands dealing with breakdowns and gaining an intricate understanding of how boilers work. Therefore, we thought he was a great person to attend emergency boiler breakdowns for our customers!

DTS plumbing team

Cameron Brownley
Plumber/Trainee Gas Engineer

Cameron is currently completing his gas qualifications at Sheffield College. He started his gas apprenticeship with us in 2018 and takes great pride in his work. He spent 2 years working for a housing association doing a variety of plumbing works which has led him to be skilled in this area.

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Logan Reilly

Logan joined the team on his work experience whilst completing his Level 1 Plumbing qualification at Chesterfield College. He has now started his Level 2 qualification and is picking up new skills extremely quickly! Our customers tend to be very complimentary of Logan’s singing voice!

meet the team

Paula Gray
Social Media Management

Paula has a wealth of experience in marketing, social media and business development. She worked for an independent school in the marketing department for a number of years and a multinational bank prior to that. She works in the office part time with Shannon, who is her daughter!

Keely Beighton
Business Development Advisor

Keely works along DTS, advising Shannon and Dale on how to ensure that the business is running smoothly and that they are doing the most for their customers as possible! She also supports managing business growth and with a wide range of marketing materials and campaigns.

DTS plumbing team

Team Mascot

Bruce is the DTS team mascot. Shannon and Dale rescued him in 2016 and he loves being in the office with Shannon. However, he doesn’t sit still for long and leaves the office quite often to chase cats and birds!