So, you’ve booked your new boiler installation—great choice! At DTS Plumbing & Heating, we know that having tradespeople in your home can sometimes feel a bit daunting. That’s why we’ve put together this helpful guide to walk you through what to expect on the day of your boiler installation. With a bit of prep and a few handy tips (yes, we’re looking at you, biscuit tin), we’ll have your home warm and toasty in no time.
Before We Arrive – Getting Ready for a Smooth Installation
To help our engineers work efficiently (and avoid playing obstacle course with your laundry basket), here are a few things you can do to prepare:
- Clear access to your boiler, stop tap, radiators, and gas meter.We’ll need to move around your home to test the heating system, so please make sure all radiators are easily accessible and the gas meter isn’t buried under garden tools or your Christmas decorations.
- Pop the kettle on – no pressure, but everyone knows plumbers work at least 25% faster when there’s a cuppa involved .
- Dig out the biscuit tin – we’ve got a highly trained team, but nothing sharpens focus like a decent chocolate digestive (or two).
- Secure any pets – we love animals, but we’d hate to see Mr Whiskers disappear into a boxed-in pipe void.
- Make space on the driveway if possible – it helps us get tools in quickly and reduces time spent unpacking like we’re playing boiler-themed Tetris.
What Happens on Installation Day?
Once we arrive, here’s what you can expect:
- Dust sheets down! We treat your home with care, laying protective covers in our work areas.
- Water off – we’ll need to temporarily turn off your water supply during the installation.
- Gas off – we’ll also isolate the gas while we work. It’s all standard procedure and nothing to worry about.
- Power checks – we might need to briefly isolate your electrics while connecting controls.
- Installation and testing – we’ll fit your new boiler, update pipework as needed, and test everything thoroughly.
We aim to complete most installations in a day, depending on the complexity of the job and any additional work needed.
Older Homes & Heating Systems – What You Should Know
We’re always upfront about potential risks—without the doom and gloom. Here are a few things to be aware of:
- Old pipework can be temperamental – it may not always play nicely with modern systems. Occasionally, pipework can leak, or we may uncover hidden issues that need attention.
- Sludge in radiators – older systems can collect debris (aka heating sludge) which may affect efficiency. We’ll flush where needed, but it’s something to keep in mind.
- Outdated controls – if your thermostat or wiring is older than your favourite jumper, we may recommend updating to something that works smoothly with your new boiler.
- Gas pressure – sometimes we spot issues at the gas meter or regulator. If this happens, we’ll talk you through your options and any next steps (usually involving your gas supplier).
Don’t worry—we’ll always communicate clearly and provide quotes for anything extra before going ahead. No surprises here!
Aftercare and Ongoing Support
Once the boiler is up and running, we’ll show you how everything works and leave your space clean and tidy.
Want peace of mind year-round? Check out our Cosy Care Plan – it’s our popular boiler service plan that covers maintenance, priority callouts, and can even save you 10% on your installation.
Quick Checklist for Boiler Installation Day
- Clear space around boiler, radiators & gas meter
- Keep pets safe and away from work areas
- Make driveway space if possible
- Have the kettle ready (builders’ brew, please)
- Fetch those biscuits (bonus points for chocolate!)
- Ask us any questions – we’re here to help!
Questions? We’ve Got You Covered
If you’ve got any concerns or just want to check something in advance, give us a ring. We’d rather chat things through than keep you guessing.
Need help or ready to book your boiler?
Call DTS Plumbing & Heating on 0114 248 3011 or visit our website to learn more.