About Us

At DTS, we’re passionate about delivering exceptional service and ensuring our customers have reliable hot water and heating all year round.

We handle all your plumbing and heating needs, big or small, Whether it’s a leaky tap, a complete boiler installation, or a brand-new bathroom. Our team provide trusted advice and top-quality work that leaves you 100% satisfied.

Our Values: Your Peace of Mind

Everything we do revolves around our core values:

  1. Customer focus: Your needs are our priority.
  2. Reliability: We get the job done on time every time.
  3. Honesty & Trust: We offer clear, upfront advice without hidden fees.
  4. Cleanliness: We leave your home spotless after every job.

Family-Run Expertise

Established in 2014 by Dale & Shannon, we understand the importance of a fully functional heating system for your family’s comfort. At DTS, peace of mind is paramount. Our trained professionals provide clear and trusted advice, ensuring you get the best solution.

This commitment to exceptional service sets us apart. We prioritize your safety and well-being above all else.

Making things Easy for You

We want to streamline the process for you. Our dedicated team makes booking appointments and receiving quotes hassle-free, minimizing disruption to your daily life. They’ll manage everything from start to finish, ensuring a smooth and efficient experience.

A word from Dale Truelove – MD

“We’ve been in the business for over 10 years now, and from day one, our goal has been simple: raise the bar in the industry by focusing on the little things that really matter. When we started, we didn’t just want to be another service— we wanted to be the team you can count on, trust, and recommend to everyone you know.

Our promise to you is simple: We show up when we say we will, and we get the job done right—every time. We understand how important it is to have a warm and safe home, and we take pride in getting it just right for you. And when we’re finished, we leave your home as clean and tidy as we found it—no mess, no hassle.

The reason so many of our customers stick with us year after year is because of the care and attention we put into every job. It’s about more than fixing a boiler or servicing your system—it’s about making sure your home stays comfortable and you feel looked after. That’s what drives us, and we’re not stopping anytime soon.”